Privacy Policy

1. Introduction

• 1.1 Your privacy is important and the number one priority to us. This privacy policy explains the personal data CP Solar Resources Limited (hereinafter referred to as the “website”) collects, how the website processes it, and for what purposes.
• 1.2 This policy applies to all customers, suppliers, agents, fixers, technicians and all visitors frequenting our website.

2. Definitions

The below mentioned words shall bear the below definitions in any event where one makes references to them:

• 2.1 “You” means:
  • 2.1.1.1 customer- the person who subscribes to, uses or purchases any of our products and services or accesses our website and includes any person who accesses any of the products and services you have subscribed to.
  • 2.1.1.2 Any visitor that is a person (including contractors/subcontractors or any third parties) who gains access to the Platform.
• 2.2 “we” or “us”, “our” and “ours” means CP Solar Resources Limited;
• 2.3 The phrase “includes” denotes that what follows is not necessarily exhaustive, and that the examples provided are not the only items or circumstances that are included in the text’s meaning or explanation.

3. Collection of your Personal Information

• 3.1 While using the website, we may ask you to provide us with certain personal information that can be used to contact or identify you. This information may include your email address, first name and last name, phone number, address, postal code, city, country, username etc.
• 3.2 All personal information that you provide to us must be true, complete and accurate and up to date, with every reasonable step being taken to ensure that any inaccurate personal data is erased or rectified without delay and you must notify us within reasonable time of any changes with regards to such personal information.
• 3.3 All personal information shall be processed lawfully, fairly and transparently in accordance with the right to privacy and shall be limited to what is necessary.

4.Lawful basis for processing your information

• 4.1 We will only process your personal information based on any of the lawful basis provided for under the data protection law:
  • 4.1.1 he performance of a contract/product/service agreement to which you are party to or in order to take steps at your request before entering into a contract with us;
  • 4.1.2 Our legitimate and specified business interests;
  • 4.1.3 Compliance with any legal obligation;
  • 4.1.4 Consent you provide;
  • 4.1.5 Public interest or other functions of a public nature; or
  • 4.1.6 Your vital interest or another natural person.
  • 4.1.7 The performance of any task carried out by a public authority.

5. Use of your personal information

• 5.1 We may use and analyze your information for the following purposes:
  • 5.1.1 Processing and delivery of products and services that you have bought from the website;
  • 5.1.2 Billing you for using our products or services.
  • 5.1.3 Responding to any of your queries, concerns or suggestions indicated through our website;
  • 5.1.4 Verifying your identity information through publicly available and/or restricted government databases in order to comply with applicable regulatory requirements;
  • 5.1.5 Keeping you informed generally about new products and services that you may have interests in through our website;
  • 5.1.6 For research, statistical, survey or business purposes;
  • 5.1.7 Administer any of our online websites.
• 5.2 We do not use or disclose sensitive personal information without your express consent. We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements.
• 5.3 To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, the need to comply with our internal policy and the applicable legal, statutory, tax, accounting or other requirements. Anonymized information that can no longer be associated with you may be held indefinitely.

6. Use of Cookies

• 6.1 When you visit our website, we may store some information on your computer (using “cookies”). This allows us to identify you anytime you visit our website at a later date. Non-personal information is collected, such as your computer’s Internet Protocol (IP) address, the date and time of your visit, the sites pages you visited, and if the pages were delivered successfully.
• 6.2 We may also use this information in aggregate to create customized services based on your specific interests and demands. It is possible to be prompted before accepting any cookies (depending on the browser you are using) or to prevent your browser from accepting any cookies at all (depending on the browser you are using). However, certain aspects of the website will be inaccessible as a result of this.

7. Our Commitment to Data Security

• 7.1 We have put in place necessary measures to safeguard and secure the information we collect online using firewalls and encryption technologies to prevent unauthorized access, preserve data accuracy, and ensure the right use of information.

8. Your Rights

• 8.1 Subject to legal and contractual exceptions, you have rights under data protection laws in relation to your personal data. These are listed below:
  • 8.1.1.1 Right to be informed that we are collecting personal data about you and the use to which the data is to be put;
  • 8.1.1.2 Right to access personal data that we hold about you and request for information about how we process it;
  • 8.1.1.3 Right to request that we correct your personal data where it is inaccurate, false or misleading;
  • 8.1.1.4 Right to request that we delete your personal data in the event that such data is false or misleading;
  • 8.1.1.5 Right to object and withdraw your consent to processing of all or part of your personal data. However, we may continue to process if we have a legitimate or legal reason to do so;
  • 8.1.1.6 If you wish to exercise any of the rights set out above, please contact us at email address: dataprotection@cpsolar.co.ke

9. Amendments

• 9.1 CP Solar Resources Limited reserves the right to amend or modify this policy at any time. Any changes will be communicated through the website. If the Company amends this policy, you can access the most current version of the privacy policy on the website so that you will always know how your personal information is being used or shared. Any amendment or modification to this policy will take effect from the date of notification through the website.

10. Non-Compliance

• 10.1 CP Solar Resources Limited has a right to terminate any agreement with you for failure to comply with the provisions of this policy and reject any application for information contrary to this policy.

11. Contact Information

• 11.1 If you would like to contact us on any topics in this privacy policy, you can email us on info@cpsolar.co.ke
• 11.2 As a Data Controller, below are the contact details of our Data Protection Officer: dataprotection@cpsolar.co.ke